Privacy and Protection Policy
1. Introduction
Thank you for using pikonik application. This Privacy and Protection Policy outlines how we collect, use, and protect the information you provide to us, particularly transactional information related to your business. We are committed to safeguarding your privacy and ensuring the security of your data. By using our website, you consent to the practices described in this policy.
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2. Information We Collect
We collect and store the following types of information:
Transactional Information: Information which you enter related to your business transactions, sales and expenses data.
Personal Information: Contact details (such as name, email address, phone number) provided voluntarily by you.
Usage Data: Information about how you interact with our website and services, such as IP addresses, browser type, referring pages, pages visited, and timestamps.
3. Use of Information
We use the information collected for the following purposes:
- To provide and maintain our services to you.
- To provide you with insights and analytics based on the data entered by you.
- To communicate with you, including responding to inquiries and providing customer support.
- To improve our website and services.
- To comply with legal obligations.
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4. Consent
Your data is hashed, encrypted and securely stored. Even we at pikonik cannot access your transactions.
We will always ask for your consent before collecting, viewing or using your data, especially your transactional information. By using our website and providing your information, you consent to its collection, use, and disclosure in accordance with this Privacy and Protection Policy.
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5. Data Security
We take the security of your information seriously and implement reasonable precautions to protect it. This includes using encryption and access controls to safeguard your data from unauthorized access, alteration, disclosure, or destruction. All financial date is hashed and stored in the database.
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6. Sharing of Information
We do not sell or rent your personal or transactional information to third parties. However, we may share your information in the following circumstances:
- With trusted third-party service providers who assist us in operating our website and providing services to you (e.g., payment processors).
- When required by law or to protect our rights, property, or safety, or that of others.
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7. Data Retention
We retain your information only for as long as necessary to fulfill the purposes outlined in this policy or as required by law. When we no longer need your information, we will securely delete or anonymize it.
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8. Your Rights
You have the right to:
- Access and update your personal information.
- Object to the processing of your data.
- Request deletion of your data, subject to legal obligations.
To exercise these rights, please contact us using the information provided below.
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9. Changes to This Policy
We may update this Privacy and Protection Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated policy on our website or by other means of communication.
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10. Contact Us
If you have any questions or concerns about this Privacy and Protection Policy or our data practices, please contact us at pikonik.app@gmail.com
Refund Policy - pikonik
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Effective Date: 21/03/2026
Pikonik is a SaaS mobile application owned and operated by Kikonik Tech Private Limited. This Refund Policy outlines the terms governing subscription payments and refund eligibility.
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1. No Refund Policy
All subscription payments made for Pikonik, whether on a monthly or annual basis, are non-refundable once the transaction has been successfully processed.
By purchasing a subscription, you acknowledge and agree that:
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No refunds will be issued for any unused portion of the subscription period.
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This applies irrespective of usage, dissatisfaction, or non-usage of the service.
2. Subscription Continuity After Cancellation
If you choose to cancel or unsubscribe from Pikonik:
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Your subscription will remain active until the end of the current billing cycle (monthly or annual).
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You will continue to have full access to all features during this period.
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No partial, prorated, or mid-cycle refunds will be issued under any circumstances.
3. Auto-Renewal
Subscriptions may be set to auto-renew by default.
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Your subscription will automatically renew at the end of each billing cycle unless cancelled in advance.
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It is your responsibility to manage, modify, or cancel your subscription through your respective platform:
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Google Play Store
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Apple App Store
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Failure to cancel before the renewal date will result in automatic billing for the next cycle, which remains non-refundable.
4. Platform-Based Billing Disclaimer
All payments for Pikonik subscriptions are processed through third-party platforms, including but not limited to:
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Google Play Store
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Apple App Store
As such:
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Billing, payment processing, and refund mechanisms are governed by the respective platform’s policies.
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Any billing disputes must be raised directly with the platform provider and will be handled in accordance with their terms.
Kikonik Tech Private Limited does not have control over or obligation to override platform-specific billing policies.
5. Exceptional Cases
Refunds, if any, may be considered only in exceptional circumstances, strictly at the sole discretion of Kikonik Tech Private Limited.
Granting a refund in one instance does not establish a precedent or entitlement for future claims.
6. Contact for Billing Queries
For any billing-related questions or concerns, you may contact us at:
Email: pikonik.app@gmail.com
We will make reasonable efforts to respond and assist, but all decisions will be governed by this policy.
7. Acceptance of Policy
By subscribing to Pikonik, you confirm that you have read, understood, and agreed to this Refund Policy.
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